Frequently Asked Questions (FAQ)
Yes. All laptops, desktops, tablets, printers, and other electronics come with a manufacturer’s warranty. Warranty period depends on the product (usually 6–12 months).
Yes. We deliver to all major towns in Kenya. Delivery within Nairobi is same day, while outside Nairobi is usually 1–3 working days.
We accept M-Pesa, bank transfer, debit/credit cards, and cash on delivery (for Nairobi orders).
Yes. If a product is defective, you can return it within 7 days for a replacement or refund, provided it is in its original condition and packaging.
Absolutely. Tekcom.co.ke only stocks original and genuine electronics from trusted brands such as HP, Dell, Lenovo, Canon, Epson, and more.
Yes. Our team is available to advise you based on your budget and needs—whether for office, school, or gaming.
Yes. We provide installation services for CCTV cameras, routers, and networking equipment at an extra cost.
After placing your order, you’ll receive a confirmation email or SMS with tracking details. Our team will also update you on the delivery progress.
Yes. Our technicians are available for troubleshooting, repairs, and product setup guidance after purchase.
You can reach us at 📞 +254 799 416 955 or 📧 sales@tekcom.co.ke. We’re also available on WhatsApp for quick assistance.